Ratings & Reviews

Overall Rating

4
(31 reviews)
74.2% of customers recommend this property

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Resident Reviews

submitted by Daniel T. - |Recommended: YesIt is a very nice and clean property with excellent staff — It is a higher end place to live around Baylor. Definitely one of the nicest places for a student. The staff is top notch
response from property -Thank you so much for taking the time to leave this review for others to see. We appreciate it very much. Our staff strives to be the best they can be for our residents. Please feel free to reach out and let us know more. Best wishes, the LL Sams Apartments team.
submitted by Cameron G. - |Recommended: YesGorgeous — It’s very homey and welcoming and the buildings apartments have a lot of personality
response from property -Thank you for your wonderful review! We are so glad to hear that you are having a great experience and enjoying your home with us! Our staff works extremely hard to provide a wonderful environment for our current and future residents! Warmest Regards, LL Sams Apartments Management Team
submitted by Missael M. - |Recommended: YesGreat Staff, Seem Overworked — Great staff, but seem overworked which seems to cause miscommunication and things to perhaps slip through the cracks. Front office Phillip and Dallas are really helpful and considerate. Mike the maintained man is awesome but may need a helping hand to get to all orders timely.
response from property -Missael, Thank you so much for the review! We are so glad that you had a great experience with our staff and maintenance ready to help to get your issues addressed soon as they can. Our goal is to make sure that we handle our maintenance requests in a timely manner. Warm regards, LL Sams Apartments Management Team
submitted by Thomas R. - |Recommended: YesVery Unique and clean — The living space is very well put together. It may seem small or off at first but when you put some furniture and switch up the lights, it makes a world of a difference. The pool is very nice and having the option for a gym with the upcoming clubhouse is really exciting. The gated parking and overall look of the lawn is very well put together. I would give LL Sams a solid 9 10.
response from property -We appreciate you taking the time to tell us how we're doing. Your opinion, thoughts, and feelings are valued here at LL Sams Historic Lofts. If you need anything further please feel free to stop by the office and let us know.
submitted by Zachary H. - |Recommended: YesGreat staff and spacious living arrangements — The staff was very helpful in getting moved in and fixing issues. The large windows and spacious living room made it a great place to hang out with roommates and guests. Perfect location for attending classes at Baylor.
response from property -Thank you so much for leaving this review for others to see. We really appreciate it. We want to make our residents move in stress-free. All of our staff is here to help and make you feel welcome at home. Feel free to reach out, we would love to hear more, sincerely, the LL Sams Apartments team.
submitted by Annika S. - |Recommended: YesGood Living Experience with Minor Complaints — The living experience at LL Sams is overall pretty good. Noise and cooling heating insulation could use some improvement. The walls seem very thin and the apartments take a lot of energy to stay cool or warm throughout the year, which adds up to be quite costly. This being said, the management is almost perfect with a few communication problems, and because there is a high employee turnover, it's hard to maintain contact with the same person when there is an issue. Other than that, the living experience is great with frequent events and free food throughout the year. The pool is always maintained and so is the gym and other public facilities. The units themselves are so unique and you can't beat the charm. The floor-to-ceiling windows and the chic industrial accents make for an overall luxury student living experience.
response from property -Thank you so much for taking the time to leave this review, Annika! We're so glad that you've had a good time living here, and that you've enjoyed our pool, gym, and community events. Our staff works hard to maintain those public things, as well as our apartments, so that we can keep them clean and charming. We also appreciate your feedback. We'd like to address your concerns personally. Please reach out to us at [email protected] if you'd like. Best wishes, The LL Sams Apartments Management Team
submitted by Hunter B. - |Recommended: YesBetter than the last 2 apmts — Very humid, but lovely buildings and staff don’t bother you too much.
response from property -Hi Hunter, Thank you for taking the time to post your review. We'd love to hear more about what you enjoy or don't enjoy about the community. Our team is here to listen to your concerns and address them as best we can. If you have questions or concerns don't hesitate to drop by our office or give us a call. Best Wishes, LL Sams Apartments Management Team
submitted by Julia C. - |Recommended: YesNice Environment - Okay Management — Pros - Esthetic is cool, vibe is pretty chill, conveniently close to the river and Baylor. Cons - Dog poop consistently left everywhere, maintenance is lazy, management changes basically every year. Promises to upgrade all appliances completely broken. Some lofts are hardly lofts. The model unit does not represent the majority of the units. Pretty even with other comparable properties.
response from property -Thank you for taking time out to tell us how we are doing. We do apologize for any inconveniences that you may have experienced while living here at LL Sams. We are working diligently to make positive changes to ensure great living experiences for all moving forward. If you'd like, you are more than welcome to come express your concerns with our new management team to see what we can do to better your experience. Thank You, LL Sams Historic Lofts
submitted by Luis Z. - |Recommended: NoNeeds improvement. — its okay. the ascetics of the complex is the only good thing about this place. with constant management changes , I wouldn't recommend it to people.
response from property -Thank you for taking time out to tell us how we are doing. We do apologize for any inconveniences that you may have experienced while living here at LL Sams. We are working diligently to make positive changes to ensure great living experiences for all moving forward. If you'd like, you are more than welcome to come to express your concerns with our new management team to see what we can do to better your experience. Thank You, LL Sams Historic Lofts
submitted by Tori P. - |Recommended: YesGreat — great
response from property -Hello Tori, We appreciate that you took the time to post this review. We're glad you are a part of the community and we'll strive to provide a 5-star experience for you and all of our residents. Please let us know how we can continuously improve by contacting us at the office. Warmest Regards, LL Sams Apartments Management Team
submitted by Liam M. - |Recommended: NoGreat look, but nothing works well — This place is really pretty. Unfortunately, the illusion fades in places. I realize management just changed a year ago so a lot of this is on previous owners, and I don't fault current management for inheriting a mess. That being said, this place needs some stuff. Our washer and dryer barely work, especially the dryer. 4-5 rounds of trying to get a medium-sized load done are way too much. There is next to no insulation, with the single pane windows and the multiple small cracks to outside. I can even see sunlight through my roof in places where pipes are headed through the ceiling, which can't help. This causes the ac unit to work themselves to death to compensate, and most tenants I know here have had issues requiring maintenance on them. I keep telling people who ask about this place that they should wait until the proper time is put into renovations, but that they shouldn't write this place off for in the future. Can't lie though, the fact that most work is being into a clubhouse that I didn't really want instead of trying to make the rooms a comfortable temperature when the temperature isn't equally pleasant is kind of disheartening. You're the pro's so if that is a priority, go for it, I've been wrong before.
response from property -Hello, Liam Thank you for taking the time to let us know how we're doing. We apologize for any inconveniences you may have experienced in your time living here at LL Sams Historic Lofts. We would love to sit down and speak with you to discuss how we could better improve our community. Thank You, LL Sams Historic Lofts
submitted by Theresea G. - |Recommended: YesBeautiful Place, but would not recommend to anyone — I have 3 major complaints, which are why I will not be resigning my lease. If these were not problems, I would not mind my rent being raised. But they all are issues that I cannot continue to tolerate. 1. Security There are few cameras on the property, and there are always problems with the gates. The doors to to building are open to whoever, which is not very comforting. 2. Cleanliness The grounds are DISGUSTING I walk out of my unit everyday and see either trash, leaves, or something spilled in the hallways. Everyday. It took a week to clean up french fries in the hall. There are cobwebbs everywhere in the halls too. Not to mention how gross it always smells because of dogs and pets. If there was air condidtioning systems or at the very least, circulation systems, in the halls it would not stink so much. This is only the inside. There are too many residents that let their dogs poop on the grounds and never pick it up. I have seen them allow it, PLUS management does not have anyone to clean the overflowing dog waste bins. Residents simply let their dog poop and leave it, or they throw it into an overflowing bin, and it falls to the ground. It looks trashy, it stinks, and it is embarrising. 3. I hear everything from my neighbors EVERYTHING if you know what I mean. I hear a dog barking as I type this. This is a constant issue. I always hear dogs yapping, howling, or barking. Every time I complain, nothing gets done about this. I know managment is professional and fun and caring, but when it comes to putting their foot down with residents not obeying rules, they can't handle it. My walls seem paper thin as I can here everything my neighbors are doing. I hate it. I would not recommend living here to anyone. The transitions in managment were successful and as the new staff settles in, things are improving. I would like to see them hire more people to keep the property clean, and work on installing more security, and maybe not use the money to construct a clubhouse.
response from property -Hello, Theresea Thank you for taking the time to let us know how we're doing. We apologize for any inconveniences you may have experienced in your time living here at LL Sams Historic Lofts. We would love to sit down and speak with you to discuss how we could better improve our community. Thank You, LL Sams Historic Lofts
submitted by Paul M. - |Recommended: NoManagement of the property in all areas - not good. — I like the style of our two bedroom apartment. However, from the very beginning of our lease August 2020 , we have had maintenance issues. Our air conditioning unit was broken the first few days when we moved in during the hottest month of the summer. Our bathroom and kitchen cabinets were wide open and would not shut properly...we still have issues with them. they are cheap We were told that after we moved in, within a month we would have new granite kitchen counters. August That did not happen until January. and we had to deal with the dirt and dust as they put them in while we were in the apartment We were also told that the empty common area outside our apartment would be furnished within a month. That area is still an empty concrete room. It takes forever to get maintenance requests fulfilled. We are diligent to keep our heat and AC at affordable temperatures and yet, our utilities on top of monthly rent are sky high. We just were alerted that our rent is overdue. At the beginning of the year, we put our rent on automatic payment so we would not forget. We are being charged a hefty late fee this month February because this is the SECOND time this year they have changed the software and are making us update again. We just happened to miss the two emails they sent about this and are being penalized because they send at least TWO emails A DAY anyway. I'm sorry, but I have a full load at school and a part time job and do not have time to check EVERY email they send. again, that is why we had automatic payments already set up These apartments are not cheap to lease or I would not have the expectations for better overall treatment of tenants. In years past, I've stayed at a lease home and another apartment complex that both treated tenants in a much more professional manner. I give LLSAMS a ONE STAR RATING
response from property -Thank you for taking the time to leave your feedback, Paul. We do apologize sincerely for the issues and concerns that you have expressed. We are constantly striving to improve so your feedback is very valuable. We would like to hear from you so we can discuss and address your concerns. Please contact our office so we can reach a solution together. Thank you again for leaving your review. LL Sams Apartments Management
submitted by Colton J. - |Recommended: NoPretty but lack luster — they seem to only care about money
response from property -Colton, thank you for leaving your feedback. We would to hear from you and find a solution to your concerns. Please contact our office so we can find a solution together. Thank you again for taking the time to leave your review
submitted by Henry Y. - |Recommended: YesAmazing place to live — It's very chill and stylish.
response from property -Thanks for your kind words. If you would like to leave more feedback, we would be delighted to hear from you. Feel free to stop by the front office and let us know! -The Sams Apartments Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of LL Sams Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by LL Sams Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose