|Recommended: NoLl Sams is a beautiful building and the apartments are very cool. My son enjoyed living there all year. At move in, the apartment was quite dirty and we spent the better part of a day cleaning it to make it habitable. There were some maintenance issues that were never fixed from broken blinds on the huge kitchen window to a broken pantry door. All of this was easy to overlook as the apartment was so close to campus and very unique Move out was a different story. When they moved out, there was no one there to check them out. They left the apartment in good condition. We were billed nearly 300 for basic move out maintenance things as well as replacement of a door that was broken when we moved in I tried to communicate my concerns with the manager via 3 emails. Rather than respond and have a conversation about my concerns, I was sent a note with their intention to send the 300 to collections That is no way to do business I would find elsewhere to live
Hello Lisa, thank you for taking the time of expressing your concerns. We're sorry to hear about your overall unsatisfactory experience in our community. We do our best to welcome our residents to accommodated, comfy home. Please reach out to us directly at (254) 755-7267 and email@example.com to talk about your review. We are here for our residents. Have a great day! Your LL Sams Management Team.
|Recommended: NoStaff is unresponsive through email communication
Hello Izzy, thank you for taking the time of expressing your concerns. We're sorry to hear about your experience communicating with our staff and receiving prompt feedback. We do our best to provide an accommodated environment for our residents. Please reach out to us directly at (254) 755-7267 and firstname.lastname@example.org to talk about your review. We are here for our residents. Have a great day! Your LL Sams Management Team.
|Recommended: YesLL Sams is a terrific place to live. It is in the perfect location with its close proximity to the BSB and Business School so you don't have to worry about the parking garages on campus Each unit is unique and well-equipped for a college apartment, I'm truly blown away by the space in each unit. The office staff is truly amazing and really looks forward to meeting and learning about each resident. I am confident that if I ever have an issue, the team will be more than happy to get it taken care of immediately Couldn't ask for a better place to call home.
Thank you so much for your 5 star review, Ben! We sincerely value your feedback and are so happy that you are enjoying living here at LL Sams Historic Lofts! We are so excited that you have chosen to stay with us again next year! Thanks again - Katrina Crowley, General Manager
|Recommended: YesStaff is very friendly, complex is well maintained quite, apartments are nicely decorated, would rate the place an A would definitely recommend.
Thank you for your kind words, Cully. We are happy to know you are enjoying your new home and our friendly office staff. Our team works extremely hard to uphold clean and meticulously kept grounds. With appreciation, LL Sams Apartments Management Team
|Recommended: YesVery neat and industrial buildings — This place is truly one of a kind. There are a LOT of difference floors plans so you are bound to find one that suits you. They are very industrial so the place is not perfect, but to me it just adds character. The pool is great and lots of grass areas if you have a pet.
Thank you for your kind words. We appreciate you taking valuable time out of your day just tell us how we're doing. If you ever need anything feels free to stop by the office and let us know.
|Recommended: YesIndifferent, not bad but dire need of professional cleaning. — Upon moving in my apartment was filthy and smells like cigarette smoke, I paid a substantial amount of money for someone to come clean it. A work order for pest control was submitted and I was told that they would notify me the day prior to them coming the next week so that I could relocate my dog. I was instead called to be informed that pest control was at the apartment but couldn't treat my unit because of my dog, when I was never informed to begin with that they would be there. They told me that they would come back the next week to treat it. So two weeks in and still hasn't been treated. The move in inspection hasn't been addressed, I'm not sure if its supposed to be or not. Other than these issues, I have not had any problems with my neighbors, noise, appliances , AC, or parking and that's why, currently, I would still recommend to a friend.
Thank you for reviewing our community. We appreciate your feedback about the condition of your apartment and would like to talk to you further regarding the concerns you have presented here so we can help resolve anything that is outstanding. Please feel free to contact us at 254-755-7267 so we can talk to you more about your review. Thanks again. - LL Sams Apartments Management Team
|Recommended: YesI think it is a fun place to live. Neighbors are great, although maintenance is a bit poor. There were several issues when we moved in and there still are a few unfixed. — Overall a friendly, fun environment and is a different experience from the average apartment.
We appreciate you taking the time to tell us how we're doing. If you ever need anything, please feel free to stop by the office and let us know.
|Recommended: YesI love this apartment, I love the vibe here and everyone is very friendly — It’s great living here. The staff at the office is very helpful and they are always so nice.
Jillian, Thank you so much for the review! We are so glad that our staff has been very helpful in answering questions that you may have had or to solve any issues. We work very hard to always be here for our residents so we may be able to help with any questions or to address issues as needed. Warm regards, LL Sams Apartments Management Team
|Recommended: YesLarge space and good natural lighting Traffic is loud at night and windows don't keep the heat cold out — Big room and closet, and you get your own shower and bathroom. Downside is if your room is on the first floor you're gonna hear traffic at night. Also the windows provide great natural lighting but don't do too well with keeping the heat and cold out. Concrete floors, so I'd recommend getting some rugs. Some rooms will have big pipes on the walls, ceilings, and or corners of the room. Staff is very nice and quick with maintenance
Thank you for taking the time to leave us a review to tell us how we're doing. We strive to make sure every experience is a great one. If you ever need anything please fell free to stop by the office. LL Sams
|Recommended: YesI like the property and the vibe, but so much is wrong. — I really like living here because I'm living with my friends in a cool, industrial yet modern apartment. However, we moved in half way through the month because the apartment was supposed to be deep cleaned, and it was disgusting when we moved in. There's also three holes in my wall, a hole in my carpet, and a plug falling out of my wall. Neighbors are nice though.
Thank you for taking the time to post your review. We'd love to hear more about what you enjoy or don't enjoy about the community. Our team is here to listen to your concerns and address them as best we can. If you have questions or concerns don't hesitate to drop by our office or give us a call LL Sams Historic Lofts
|Recommended: YesGreat — its great
Allie, Thank you so much for the rating! We would love to hear more of your feedback regarding our apartment homes. Warm wishes, LL Sams Apartments Management Team
|Recommended: YesIt is a very nice and clean property with excellent staff — It is a higher end place to live around Baylor. Definitely one of the nicest places for a student. The staff is top notch
Thank you so much for taking the time to leave this review for others to see. We appreciate it very much. Our staff strives to be the best they can be for our residents. Please feel free to reach out and let us know more. Best wishes, the LL Sams Apartments team.
|Recommended: YesGorgeous — It’s very homey and welcoming and the buildings apartments have a lot of personality
Thank you for your wonderful review! We are so glad to hear that you are having a great experience and enjoying your home with us! Our staff works extremely hard to provide a wonderful environment for our current and future residents! Warmest Regards, LL Sams Apartments Management Team
|Recommended: YesGreat Staff, Seem Overworked — Great staff, but seem overworked which seems to cause miscommunication and things to perhaps slip through the cracks. Front office Phillip and Dallas are really helpful and considerate. Mike the maintained man is awesome but may need a helping hand to get to all orders timely.
Missael, Thank you so much for the review! We are so glad that you had a great experience with our staff and maintenance ready to help to get your issues addressed soon as they can. Our goal is to make sure that we handle our maintenance requests in a timely manner. Warm regards, LL Sams Apartments Management Team
|Recommended: YesVery Unique and clean — The living space is very well put together. It may seem small or off at first but when you put some furniture and switch up the lights, it makes a world of a difference. The pool is very nice and having the option for a gym with the upcoming clubhouse is really exciting. The gated parking and overall look of the lawn is very well put together. I would give LL Sams a solid 9 10.
We appreciate you taking the time to tell us how we're doing. Your opinion, thoughts, and feelings are valued here at LL Sams Historic Lofts. If you need anything further please feel free to stop by the office and let us know.